Effective communication is essential for property practitioners in South Africa to ensure legal compliance, build trust, negotiate successfully, understand client needs, convey market information, resolve conflicts, educate clients, enhance their reputation, increase efficiency, and adapt to diverse cultural contexts. It is a cornerstone of success in the real estate industry.
Diversity, equity, and inclusion are three closely linked values held by many organizations that are working to be supportive of different groups of individuals, including people of different races, ethnicities, religions, abilities, genders, and sexual orientations.
As the global economy is transforming quickly, more companies want to prepare their employees with the skills to work with diverse populations across the world. A key ability in doing this successfully is having emotional intelligence. Learning about this concept can help you understand why this is important and how it can help improve business performance and company culture.
This course equips property practitioners with essential customer relations management (CRM) skills tailored for the South African real estate market. It provides practical tools to build lasting client relationships, manage client expectations, and enhance service delivery in a highly competitive industry.
Participants will learn how to:
Whether you're an aspiring agent or an experienced practitioner, this course will empower you to grow your real estate business through meaningful client connections.
If a business is to function at its optimal level, the leader must be equipped with all fundamental skills that will enhance business continuity and acumen.
The RBL course will equip potential business entrepreneurs in the Real Estate industry with Management skills incidental to running a business in this ever-changing business environment.
The RBL will help you build critical skills in entrepreneurship, innovation and much more that will prepare you to become a successful property business leader who will meet the challenges presented by this dynamic environment.
Latest tips and skill on how to negotiate like a professional.
Understanding what drives price in the South African property market
Price counsel in an effective and productive way
Gain insight on how to communicate to reach desired outcomes
This course provides estate agents with practical guidance to clearly distinguish between the marketing and selling of freehold property, sectional title units and property situated within a residential community managed by a homeowners’ association.
This module should be accompanied by also studying #8, #18, #19 and #20 in the series
The Real Estate sector is vulnerable to money laundering as cash purchases are usually used to purchase a property. Cash purchases in the Real estate context can be a red flag that proceeds of unlawful activities might be used to purchase a property.
In this course, you will...
Cultural intelligence, or cultural quotient (CQ), is the ability to relate to others and interact effectively across cultures. As with emotional intelligence, cultural intelligence requires placing the interests, feelings and cultures of other people into context. This means learning that people in different cultures have different socially acceptable responses, working styles and lifestyles that can differ from the place for which you work.
